Dear VIPs, Customers and Friends of U4Ria & LoveisLove,
Please note that e-commerce platform will be closed from Friday 24th January (eve of CNY) to Tuesday 28th January 2pm.
Orders placed during this period will be processed on Tuesday 28th January after 2pm.
Last order cut-off time 4pm for same day delivery time slot of 6-10pm on Thursday 23rd January 2020.
Our physical stores will be closed from Friday 24th to Monday 27th January, 2020, for Lunar New Year celebration. Business resumes on Tuesday 28th January, from 12pm.
We apologise for any inconvenience caused.
Thank you and we wish everyone a Happy and Prosperous Year of the Rat!
For over the last 20 years in business, we have been shipping to countries like Malaysia (including Sabah & Sarawak), Indonesia, Brunei, Thailand, Vietnam, Philippines, Myanmar, Laos, South Korea, Taiwan, Dubai (UAE), Qatar, Saudi Arabia, Kuwait, etc., etc. We also have customers from as far as Argentina, Brazil, Israel, Ukraine, Egypt, Russia, South Africa, USA and Europe. In fact, from many countries across the globe!
Being our closest neighbour, we ship frequently to Malaysia, Indonesia and Brunei.
For shipping rates to other countries and destinations, please email us at: email@example.com
Please take note that we are not able to ship any fluid/liquid/cream/oil/lotion to any destination, even if they are below 100ml. Therefore please refrain from purchasing lubricants/fluids/lotions/oils.
Kindly note that we require a minimum purchase amount of S$100.00 (excluding shipping cost), to enable us to process shipment to overseas destinations.
Disclaimer: We will re-pack all international shipments discreetly; remove original packages if they contain explicit images or with description of product usage; and we do not declare the products as adult-oriented items.
International orders may be subjected to import duties/taxes/levies/fees. We have no way of knowing before hand if there are such border crossing duties/taxes/levies/fees; therefore we are not liable for any duties/taxes/levies/fees imposed on you by your customs officials; nor will we offer refund/exchange/credit if the parcel is being detained/confiscated/seized in your country.
We will do our best to minimize, not eliminate, the risk of the parcel being detained/confiscated/seized by your Customs. Random Customs checks are beyond our control.
Customers are responsible for all applicable laws and legal regulations of the country in which their order is shipped to. We are not liable nor responsible for customers who do not comply with these laws. If the parcel is being detained/confiscated/seized by your Customs, we will treat it as abandonment at destination and we do not arrange for the parcel to ship back to us. There will not be any refund/return/exchange and no credit given.
It is your duty to check before making purchase. The proof of shipping to your stated delivery address in your home country is considered our fulfillment of the international order and the end of our obligation. We do not track the parcel nor follow up with the courier/freight forwarder.
When a purchase is made and transacted at our store, we assume that the customer has read, understood and agreed to all of the above.
Thank you very much!
Shipping to Malaysia:
- SingPost Registered Article with tracking number - S$20.00 (for parcel weighing 2kg and below; arrive within 7-12 working days).
- SpeedPost Express S$61.00 (for parcel weighing over 2kg to 4.99kg; arrive within 2-3 working days)
- FedEx International Priority - Arrive approximately within 1-2 working days; including fuel surcharge, but exclude any other land surcharge for areas outside metropolitan cities.
We will email to you the tracking number.
Shipping to Indonesia:
We ship frequently to major cities like Jakarta, Badung, Surabaya, Medan, Depok, Semarang, Yogyakarta, Palembang, and many more.
|FedEx & DHL|
FedEx and DHL - Arrive approximately within 3-4 working days; including fuel surcharge, but exclude any other land surcharge for areas outside metropolitan cities. We will email to you the tracking number.
Shipping to Brunei:-
By DHL Express, arrive approximately within 2-3 working days. Rates including fuel surcharge, but exclude any ground transport surcharge if outside of metropolitan areas. We will email to you the tracking number.